Law 25

Law 25

Responsible for Personal Information Protection

Crystal Clear Bags Canada (CCBC) has designated a person responsible for Law 25 and personal information protection within our company. Our company's President can be reached at: [email protected] ; or at 1-888-436-6197 .

Incident Reporting

We report any incidents concerning the confidentiality of information to the Commission d’accès à l’information, as required by the law. We have implemented an internal procedure and alert escalation process to manage these situations.

Administration and Personal Information Protection

We have established administration for personal information and program development. This includes a governance policy and practice that ensures the protection of personal information.

Privacy Policy

We have published on our website and disseminated through appropriate means a privacy policy written in clear and simple terms, easy to access. It is available at the following address: Privacy Policy

Privacy Impact Assessment (PIA)

Before undertaking any information system project involving the collection, use, communication, retention, or destruction of personal information on our platform, we conduct Privacy Impact Assessments (PIAs) to ensure the utmost compliance.

Individual Information and Data Collection

We have information set in place informing customers of the purpose of data collection, the methods of collection, the right of access and correction, and the right to withdraw their consent on our website. Users of our Website can read about this in our privacy policy. All calls made by customers, vendors, and employees on the company’s telephone system (YOVU) are recorded. CCBC uses PCI compliant programs to process transactions.

Right to Erasure

We respect the right to erasure, which means that we allow an individual to limit the public dissemination of their personal information under certain conditions. Please e-mail us at or call us at 1-888-436-6197 to let us know if you would like us to delete your account and/or your information.

Maximum Confidentiality

We offer the highest level of confidentiality without the intervention of the concerned individual for our company, which provides the public with a technological product or service with privacy settings.

We are committed to ensuring the protection of your personal information and comply with all applicable legal requirements.

Contacting Us

If there are any questions regarding this you may contact us using the information below. 155 Victoria Street Strathroy, Ontario Canada N7G 3B3 Toll Free: 1-888-436-6197 Fax Free: 1-888-469-4415 Email: